Hearing Aid Questions

On this page you will find:

Section one: Generic hearing aid questions

Section two: Resound branded hearing aid questions and answers

The cost of a hearing aid can vary from as low as $1,000 for entry-level hearing aids to up to $7,000 for a premium level hearing aid. You can purchase a middle of the range hearing aid for about $3,500, depending again on the brand, style, purpose and need to be required. Each brand differs in price with many of the top brands with their top levels hovering around $5,500-$6,000. To view our hearing aid prices clinic here.

To view our hearing aid prices click here.

EarDeals has simply unbundled its services which allows you to only pay for what you need. The latest hearing aids on the market are more automatic than ever and are supported by outstanding third party technology such as smartphone apps that allow you to make your own adjustments at home or work. Some hearing aid brands come with artificial intelligence and crowdsourced hearing aid adjustment recommendations through their smartphone apps. All of these things plus more have resulted in a trend of hearing aid wearers being less reliant on their audiologist and as a result requesting far fewer appointments. For this reason, EarDeals has broken away from traditional hearing aid retailers by not charging for a lifetime of free servicing which is added to the price of the hearing aids you choose. Through EarDeals you have access to a free comprehensive hearing test, free hearing aid fitting and two free hearing aid adjustments. If you need further help you are charged the same hourly rate if and when you need an appointment. The result is a hearing aid purchase that could save you thousands and more money in your pocket as a result. It’s about time better hearing aid technology saved you money!

The life expectancy of lithium-ion is between four and six years. This means the battery pack will need to be replaced as the performance declines, just like your mobile phone, the battery will continue to provide power, but the capacity degrades over time. EarDeals has only ever replaced three rechargeable batteries all under warranty across the thousands of people we fit every year. EarDeals has yet to have a set of hearing aids return in the last five years due to the battery of the hearing aid finally dying. This would, in this case, mean we would send the rechargeable battery to the manufacturer to have it replaced for you at a cost to replace the battery so you can achieve many more years from your hearing aids battery.

During daily use, rechargeable lithium-ion batteries, which is the standard rechargeable battery type in hearing aids (like your mobile phone) varies between each brand. However, they all last beyond a full day of use or what is referred to as awake time. This means some brands are capable of reaching up to 26 hours on a single full charge and use throughout the day. One thing to note is that if you are streaming phone calls, music or any audio this will reduce the battery life in one day. However, with lithium-ion rechargeable hearing aid batteries, we have never seen a complaint that someone with heavy streaming use has run out of battery even in one day.

Hearing aids are either powered by disposable batteries, known as button batteries, or by rechargeable batteries. Disposable batteries are still the common option, even though more manufacturing companies are making more rechargeable hearing aids. A hearing aid should be chosen for its benefits of the instrument itself, not just by its features. Rechargeable batteries have a longer shelf life. They can hold a charge for about 30 hours and they can last for about five years before they need to be replaced. Meanwhile, hearing aids with disposable batteries require new batteries anywhere from five to seven days, depending on the hearing aid model.

Generally, it is a good idea to change the tubing on your hearing aids at least every three months. Your hearing provider can change the tubing for you.

After you remove the original battery, do not place the new hearing aid battery in the battery door. Wait around five to seven minutes. This will enable the air to completely activate the battery and expand the life of the battery by about three extra days.

If a hearing aid is cleaned and serviced regularly, a hearing aid can last up to five years. At EarDeals we have replaced old hearing aids that are still working eight years later. In this case, our client was upgrading to new technology which is a massive jump forward in hearing aid technology and capabilities. Our managing director of EarDeals was in the clinic that day and often recalls the patient’s tears as he heard how far the technology had come. Their response: “I wish I had done the upgrade sooner!” If you are not sure if an upgrade is worth your time and money you can always ask EarDeals for a free hearing aid trial!

If the hearing aid is working with no issues, the hearing aid batteries should last between five and seven days. If the battery life is shorter than this, maybe your hearing aids require service and a clean. Check the batteries that you have as they may be out of date. That you have not touched the side when you place it into the battery slot of the hearing aid where you removed the sticker – this can put oil on from your hands where the chemical reaction with the air is required to set the charge of the replaceable battery. Batteries should not be purchased if they are more than 1.5 years old. They simply don’t last. Make sure you buy the brands offered to you in the clinic as EarDeals uses our batteries often so they are always fresh. Batteries found in hardware stores and chemists don’t seem to last as long from our experience. You can buy batteries of all hearing aid sizes through the EarDeals website and we will post them to you.

Unfortunately, Medicare will not cover the cost of hearing aids. A Medicare rebate can be obtained at the time of a hearing test appointment, with a GP or ENT referral has been presented. If you are a pensioner and DVA cardholder you could be eligible to free hearing aids through the Australian Governments Hearing Services Program. Call us to check if you are eligible. The process takes approximately five minutes and you can even book your first appointment at the same time should you wish to proceed! Call 1300 010 064 to speak with our hearing aid brokers for your state in Australia.

Yes, you can overcharge rechargeable batteries. One important thing that you can do to extend the life of a battery is to avoid overcharging the battery. Disconnect the chargers and the battery after the charge reaches 100%.

Bicros means (bilateral microphones with the contralateral routing of signal) – devices are suitable for clients who have a hearing loss in both ears, but one ear is significantly better than the opposite ear.  The hearing aid is worn on the better ear and the transmitters or microphone is worn on the opposite ear.

Rayovac Proline Advanced Mercury-Free Hearing Aid Batteries Size 312. Rayovac claims this is the longest-lasting hearing aid battery in the world.

Let the battery breathe for three to five minutes. This activation time allows the air to reach the materials inside the battery and to activate them. Wash your hands thoroughly before changing the battery. Grease and dirt on the battery may damage the hearing aid. Also, grease and dirt can clog up the air pores of the battery. Open the battery door at night. When you are not wearing your hearing aid, turn it off or open the battery door to minimize the battery drain. Leave the battery door open at night so that any moisture can evaporate. Doing this will stop the battery from corroding or damaging the hearing aid. Use a hearing aid dehumidifier. The dehumidifier will absorb any moisture that the battery and the hearing aid may have had during the day. This will allow the battery power to be used more efficiently. Remove the battery altogether if you will not be wearing your hearing aid for an extended period. This also helps to avoid corrosion and damage trapped from moisture. Check the expiry date on the box of your batteries. The further out the batteries are, the fresher they are. Over time, batteries will drain slightly while sitting on the shelf. Ideally, you should buy batteries that have an expiration date a year or further from your purchase date. Use the oldest packet of batteries first.  Keep the sticker tab on the battery until you are ready to use the battery.  As soon as you peel the sticker off the battery, the battery is using its power. Keep the batteries in a cool dry place. Storing new, unused batteries in extreme temperatures can cause the battery to drain and have a shorter life.

On your computer/laptop /tablet, ensure that Bluetooth is enabled and search for Bluetooth enabled devices in the connectivity settings menu. Open and close the battery doors of the hearing aids to enter pairing mode or switch the hearing aid off and on again.

Some people pull the hearing aid out a little if the “fit” feels too tight. This does not work! A hearing aid that is not placed correctly, completely in the ear can irritate the ear and cause pain. If it is difficult to insert the hearing aid into your ear, due to the size of your ear canal, put a few drops of baby oil on your finger and gently massage the oil into your ear canal.

Check the device for debris and remove it with a soft brush or a dry cloth.  Remove the earmold from the hook to clean it. Some earmolds, especially those made from soft materials, can become discoloured and stained over time. Wiping them clean daily and soaking them in warm, soapy water once each week will help. Allow the molds to dry completely overnight before use, and do not use alcohol or other chemicals on them. Your earmolds may develop a slight odour over time, but a strong odour could indicate you have an ear infection, so consult your hearing healthcare professional if you notice it. Use a bulb blower to force water out of the tubing and then allow it to dry completely overnight.

You need a GP or an ENT referral for your first hearing test with an Audiologist. You need a prescription before you can obtain a hearing aid. Hearing aids are small devices that you put into your ears to improve your hearing. However, it is important to consult a doctor because in some cases, you may not even need one.

If you have normal hearing in one ear, and mild hearing loss in the other, you’re probably fine to just wear one hearing aid. Just remember to get regular hearing tests to make sure your “good ear” is still hearing well. When you have two hearing aids, you can take better advantage of the way the brain processes sound through what is known as binaural hearing. With normal hearing, sound signals from both ears are comparable in strength. The brain can pick out important signals, like voices, when they are louder than the background noise. But if you are wearing just one hearing aid and someone talks into your unaided ear in a noisy room, the voice may sound softer than the background noise.

The learning curve from when you first start wearing aids can take from six weeks to six months. With practice and commitment will come success. When you commence wearing your hearing aids, your brain will be startled to receive different sounds that were missing before wearing the hearing aids.

Rechargeable hearing aid batteries can be replaced by disposable hearing aid batteries in case of an emergency until the rechargeable hearing aid batteries can be charged overnight.

When hearing aids are not used correctly or the wrong kind of hearing aid is used, there can be side effects and they can make you feel uncomfortable. Some of the common side effects as a result of these issues include Tinnitus, Headaches, Soreness around the ears, Skin irritations, Itchy ear canals, Inability to hear properly and excessive feedback.

There is no hard and fast rule for how often you should change your wax guard. While some people may change theirs every month, others may get multiple months out of them. It actually depends on the amount of earwax in your canal, which can vary from person to person.

Hearing aid feedback occurs when the sound that was supposed to go into your ear canal leaves your ear and jumps back into the hearing aid microphone. The sound then gets re-amplified and this causes your hearing aids to whistle.

There is no risk of overcharging with the use of a high-quality charger, the battery should not remain connected to the charger for more than 24 hours. A full charge is usually achieved by charging overnight.

The life expectancy of a rechargeable battery is two to three years especially if they do not run through the complete charge cycles. Rechargeable Lithium-Ion batteries have a limited life and will gradually lose their capacity to hold a charge. Lithium-Ion batteries continue to slowly discharge (self-discharge) when not in use or while in storage.

A hearing specialist may suggest a hearing aid starting with the second level of hearing loss, moderate hearing loss. With moderate hearing loss, you have difficulty hearing sounds quieter than 41 decibels to 55 decibels, such as a refrigerator humming or normal conversation. People with normal hearing can hear sounds less than 25 decibels (dB). If the softest sounds you can hear are 30 dB or louder, you may be missing a significant amount of what is said to you and are probably a candidate for a hearing aid.

Hearing aids do not just amplify incoming sounds – they prevent further hearing loss.  As the brain becomes accustomed to the different sounds that you have been missing, that are provided now by your hearing devices. Hearing the breadth of the sounds around you has now become your normal. Therefore, when you take that input away (i.e., take off your hearing aids), your brain notes a difference to whether you have heard a particular sound or you have not heard a particular sound.

An open style dome has openings for sound to pass through from outside of the hearing aid. This helps people from experiencing what is called the occlusion effect. A Closed Style dome is meant to reduce the sound from outside the hearing aid so it can more aggressively boost the sound level.

If your hearing aid produces static, take it in for a check-up. When a hearing aid produces this crackling sound, it usually means it needs service. It could be as simple as a low battery or build-up of moisture or dirt.

You should expect similar performance out of two zinc-air batteries regardless of where they are in a discharge cycle. You will not harm your hearing aids by changing the batteries at different times.

Hearing aids for tinnitus can help decrease the effect of tinnitus by masking the sound with white noise and additional amplification that results from wearing hearing aids.

Enhancing hearing appears to improve balance in older adults with hearing loss. Patients with hearing aids in both ears performed better on standard balance tests when their hearing aids were turned on compared with when they were off.

Resound Hearing Aid Brand

Frequently Asked Questions

Only three manufacturers make Contralateral Routing Of Signals (CROS) hearing aids, (ReSound, Starkey, and Oticon), but none of them is currently CROS/BiCROS compatible. If you truly wanted this more than getting help for hearing loss on either ear, you would have to be fitted with another hearing aid on the opposite side of the CROS.

The beeps can mean a variety of things.  Beeps can indicate that the power is getting low on the battery, the hearing aid program is changing when you push the program button or r there could be changes to the volume.

The hearing aid will not work if there is any wax in either the dome or the end of the receiver. Always clean your hearing aid with an alcohol swab or a clean cloth. There is a little tool with a brush on one end and a little hook on the other end that you can use to clean out any wax residue. The receiver or tubing may need to be replaced. These should be replaced every three months. Store your hearing aids in a cool, dry place.

If retracing your steps and searching your home, office, car, purse or briefcase does not help, contact your hearing healthcare provider. Most hearing aids are covered by the manufacturer for one-time loss and damage for at least the first year and sometimes longer. The ReSound Smart 3D Application on your phone can assist you to find your hearing aid by logging onto the program and the program will assist you.

Your hearing provider can access the Live Assistance call through your ReSound Smart Fit fitting software. You simply answer the video call received through the ReSound Smart 3D app.

Automatic hearing aid volume control. Your hearing aids have built-in automatic volume control. This means that the hearing aid volume is adjusted automatically by your environment. Many hearing aids also have manual volume controls. Some hearing aids have little buttons on the top of the hearing aid that can adjust the volume, or you could adjust the volume in your application on your mobile phone. Each time you adjust the volume on your hearing aids, you will hear a beep, which indicates that the volume has been adjusted. A steady tone will sound when the maximum or minimum volume has been reached.

The following ReSound wireless hearing aids are all Smartphone compatible. Resound One, LiNX Quattro, LiNX 3D, LiNX2, EnzoQ, Enzo3D and Enzo2.

There is an accessory called the ReSound TV Streamer 2.

Setup and configuration. Make sure ReSound TVStreamer 2 is plugged into a wall socket and that the green power light is ON. Press the pairing button on the ReSound TV Streamer 2 one time. While pairing mode is activated, close the battery doors of both hearing aids and make sure they are ON. Pair your hearing aids to the TV Streamer by pressing the pairing button ((.)) on the back of the unit, an indicator light will flash yellow. Open and close the battery doors of the hearing aids. The indicator light will turn a solid yellow and you will hear an audible signal in your hearing aids when connected.

The majority of hearing aid providers stock the ReSound hearing aid domes. You could also purchase them online as long as you have the correct name of the dome, the size and the colour of the dome.

The ReSound Phone Clip is an accessory that allows you to stream phone calls and audio straight to your hearing aids from any Bluetooth-enabled mobile phone or smartphone.

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