60 Day Returns Policy

Returns

Following the purchase of any hearing aid from EarDeals you may return the item within 60 days from the date of purchase on your receipt for a full refund (hearing aid/s only).

Returns/refunds do not include custom made receiver tips. Custom made receiver tips if requested by a hearing aid wearer are charged at $150.00 per single custom tip or $300.00 per pair at the time of fitting and remain the property of the wearer. EarDeals does not accept responsibility for the cost of loss of postage returns. EarDeals recommends that all items sent to EarDeals are done so with the necessary postage tracking, postage insurance and signatures on delivery.

Incorrect Orders

If an item is incorrectly ordered EarDeals will happily exchange the item as long as the packaging or device is not damaged. EarDeals will refund the purchase within 10 working days from the date the item is received in the EarDeals warehouse. Should you receive the wrong item as a result of an error, defect or damage Ear Deals will cover the return shipping cost.

Please send all online return orders to:

To: Ear Deals Pty Ltd, Suite 2, 350 Lytton Road Morningside Brisbane 4170

Prior to returning any items you may have, we would respectively ask that communication with our brokers is received via email: admin@eardeals.com.au advising of the item being posted.

Ear Deals Pty Ltd
ABN: 76 617 209 140
Last updated: 11/11/20

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