Australian Government Hearing Services Program (HSP)

Submitting an application

To check your eligibility for the Australian Government Hearing Services Program (HSP), the following information is required to apply for the application: 

  • Your first name and surname
  • Date of birth 
  • Eligibility number, which is either your CRN number on your Pension card or your Q number on your DVA card. 

The system will then check if you are eligible for the Hearing Services Program.

Are you eligible?

  • You are eligible for the voucher component of the Australian Government Hearing Services Program (HSP) program if you are an Australian citizen or permanent resident 21 years or older. 
  • You may be eligible if you hold a valid Pension Concession card, Department of Veteran Affairs, Gold or White cardholder, a member of the Defence Force, or if you have been referred by the National Disability Employment Service (NDIS).

If you are eligible, a voucher is created which is valid for three years, the validity duration will change from three years to five years from the 1st of July 2021. 

Once you have been approved and the voucher has been raised in the Hearing Services Program’s portal, you are entitled to a fully funded hearing test and fully funded hearing aids, given you have been diagnosed with a hearing loss after assessment.

  • If you are a young adult aged 21 to 25 (inclusive) you can choose to receive services through either the Voucher Program (if you meet one of the eligibility criteria listed above) or through the CSO Program, which is the Community Service Obligations if you are eligible. Adults 26 years and older, who are eligible may apply for the HSP Program.

Hearing Services Program (HSP) Providers

Hearing Service providers are clinics in the area that you live in. The clinics provide the services of qualified audiologists, who conduct a full diagnostic hearing test and advice, to assist with your hearing health issues or concerns. Voucher services are provided by a variety of hearing service providers throughout Australia.

The duration of the application process can take approximately five minutes if all the necessary information has been submitted.

Start your application today!

If you have any further questions or wish to start the application process please call 1300 010 064 and an EarDeals broker will be able to assist you further.

Let's talk

  • Whenever you’re ready, we’re here for you and your hearing care needs.

    If you have questions about hearing aid pricing, features, trials and financing options or anything else, we’d love to hear from you.

    Please fill out this short form and a member of our team will get back to you within 24 hours.

    We won’t spam you with emails, give you a thousand calls or otherwise misuse your information - that’s a promise! Once you’ve submitted the form, one of our hearing aid brokers will be in contact with you within the next business day. But there’s absolutely no obligation to purchase a hearing aid or fitting services through us.

    If you’d prefer to speak to a hearing aid broker today, just pick up the phone and give us a call at 1300 010 064.

  • Contact Details

    If you have not received an email within the next business day please check the spam or junk folder of your email account. Unfortunately, as our emails are new to your account they may be classed as spam unintentionally by your email provider.
  • This field is for validation purposes and should be left unchanged.

Before You Leave...

Do you want all to see all of our hearing aid prices in one handy guide?
Enter your email below to receive our Free Hearing Aid Guide!