How the HSP Program Works
Hearing Service Providers
The Department of Health holds contracts with approximately 280 hearing providers. They can conduct services under contractual arrangements with the Australian Governments Hearing Services Program. You can switch between any of these providers should you be dissatisfied, move-house, or simply wish to obtain a second opinion.
EarDeals does not pay commissions to its staff members – as is common in the hearing industry. If you are looking for a provider that isn’t owned by a hearing aid manufacturer, and one that doesn’t pay sales commissions, then look no further. Our hearing aid brokers are here to help you find the right hearing aids for your lifestyle budget and hearing loss!
EarDeals has nothing to hide. Our reputation relies on the high level of patient satisfaction with each and every hearing test, hearing aid discussion, hearing aid fitting, and ongoing hearing aid support.
For more information regarding the hearing industry and the unregulated nature of hearing services in Australia, we’ve added a list of helpful resources below.
- Consumer Guidance Factsheet (PDF 45 KB)
- How can the features in fully subsidised hearing aids help you?
- Client rights and responsibilities
- ACCC Hearing device sector report
For information on consumer rights and guarantees, please visit the Australian Competition and Consumer Commission’s (ACCC) website.