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Returns Policy


Following the purchase of any hearing aid from EarDeals you may return the item within 60 days from the date of purchase on your receipt for a full refund (hearing aid/s only).

Incorrect Orders

If an item is incorrectly ordered EarDeals will happily exchange the item as long as the packaging or device is not damaged. EarDeals will refund the purchase within 10 working days from the date the item is received in the EarDeals warehouse. Should you receive the wrong item as a result of an error, defect or damage Ear Deals will cover the return shipping cost.

Please send all online return orders to:

To: Ear Deals Pty Ltd
Suite 2, 350 Lytton Road Morningside Brisbane 4170

  • Should you be returning an item purchased or provided to you buy one of our clinicians please send the item directly to the EarDeals clinic that you have visited.

Sydney CBD/ Parramatta:

  • 29 campbell Street Parramatta, 2150


  • Suite 2, 350 Lytton Road Morningside Brisbane 4170

Make an Enquiry

The EarDeals team would love to hear from you, please leave a message below and a member of our team will be in contact with you shortly.

  • Please check your junk mail. Quotes are sent within 24 hours from EarDeals. If you have not received a quote back please email: admin@eardeals.com.au
  • Please be advised that our Senior Clinician may need to call you to discuss your hearing aid selection, hearing loss and your lifestyle requirements. This is to ensure the best solution for your needs and the care we provide is of the highest standard.
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