How To Apply For Fully Subsidised Government Hearing Aids

We have all heard of the saying “one’s health is the greatest wealth”, and as Australians, we have some of the best government subsidised healthcare in the world. With the help of the Australian Government Hearing Services Program, or HSP for short, you may be able to access hearing aid technology and hearing services. 

Everyone deserves to be able to hear comfortably and feel confident in their surroundings. But to avoid misuse of the program and ensure that only Australians in need receive financial support, the HSP has strict eligibility criteria. 

How do you know if you’re eligible for subsidised hearing aids and related services? Where do you apply for the program and find an HSP-approved audiologist? 

As with most government schemes, after answering a couple of questions to ensure funding goes to those who fit the criteria, you can claim your fully subsidised government hearing aid application. 

Below is a step by step guide to applying for the Hearing Services Program, which takes less than five minutes. Read on to find out everything you need to know about applying for subsidised government hearing aids! 

What is the Hearing Services Program (HSP)? 

The Australian Government Hearing Services Program assists eligible Australians with the cost of hearing assessments, services and devices.

Thanks to the voucher program, those with complex hearing needs, including children and young adults with permanent hearing loss, can access services provided by accredited hearing service providers.

Services provided through the HSP include:

  • Your choice of a service provider
  • A comprehensive hearing assessment
  • Diagnosis and treatments advice for your hearing loss
  • If required, subsidised hearing aids from a preselected list of 250 devices
  • The fitting of your hearing aids
  • Support in the maintenance of the devices

Before applying for the program or visiting an audiologist, it is recommended to check your eligibility for this program.

If you are found to be eligible, you will receive a voucher which will be valid for up to five years.

Suppose you are between 21 to 25 years of age. In that case, you can choose to receive services through either the Voucher Program (if you meet one of the eligibility criteria listed above) or through the Community Service Obligations (CSO) if you are eligible. 

Adults 26 years and older who are eligible may only apply for the HSP Program.

Finding a Hearing Services Program Provider

Once you’ve confirmed your eligibility for the HSP, you’ll need to locate an approved hearing services provider in the area you live in. 

The HSP selects qualified audiologists who conduct a full diagnostic hearing test and advise you on your treatment options to assist with your hearing health issues or concerns. 

HSP voucher services are provided by a variety of hearing service providers throughout Australia. 

Related: Submit your HSP application online to receive subsidised hearing services

If you are found to be eligible for the Australian Hearing Services Program (HSP), EarDeals will support your access to high-quality, fully funded hearing aids. 

Apply for the HSP in 5 Minutes

Step 1: Check your eligibility

To claim your subsidised hearing aids, you must first check your Australian Government Hearing Services Program (HSP) eligibility. 

You can do this by calling our friendly team on 1300 010 064.

The following information will be required to confirm your eligibility:

  • Your first name and surname
  • Date of birth 
  • Eligibility number, which is either your CRN number on your Pension card or your Q number on your DVA card 

We will check your details to determine if you are eligible. 

This only takes a few minutes and can be done over the phone. 

Step 2: Provide your contact preferences

If you are found to be eligible for the Australian Governments Hearing Services Program, you can continue the application process on the phone. 

If you choose to apply for the HSP on the phone, you will be asked to provide your contact information, including:

  • Address
  • E-mail
  • Phone number

This completes the application. 

You can then opt in to receive the Australian Government Hearing Services program welcome pack that provides you with further information. 

Your welcome pack includes: 

Welcome packs take about two weeks to arrive if requested by post.

Step 3: Book a hearing test

Whilst you’re on the phone, we recommend that you book a hearing test with an accredited audiologist who fulfils the requirements set by the Hearing Services Program. 

A comprehensive hearing assessment is part of the standardised process of accessing HSP services and will help you find the most suitable hearing aid for your type of hearing loss and individual needs.  

If you’d like help with making your appointment, the team at EarDeals are happy to assist you with making an appointment at the same time you decide to check your eligibility.

Step 4: Read the guidance fact sheet

Prior to your hearing test appointment, it is essential that you are fully aware of your rights and what will be provided to you under the Australian Government’s Hearing Services Program. 

For more information on available hearing services and the application process, visit the Australian Government Department of Health website

What happens once I am approved for the HSP?

You will be able to access fully funded hearing aids, given that: 

  • You have been approved for the HSP, 
  • The voucher has been raised in the Hearing Services Program’s portal,
  • And you have been diagnosed with a hearing loss after assessment. 

Once you’ve been approved for the program and have been diagnosed with hearing loss, we will then find the perfect hearing aids for you. If you’re curious to see what hearings are available to you on the HSP, take a look at our list of approved devices

The team at EarDeals is here to make this process as easy as possible for you. We can help you check your eligibility and provide you with information to make the best decision for the next step in your hearing journey. 

Call us at 1300 010 372 for your five-minute eligibility check. 

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